HALF HITCH GIN DELIVERY INFORMATION
ALL UK DELIVERIES
- Delivery (within 48 hours): £4.95
Orders must be completed by 1pm for deliveries to be made within two working days. For example, if you would like your order to arrive on Wednesday, you must place your order before 1pm on the previous working day, Monday.
We do not offer a Saturday delivery service.
We do not process orders during the weekend or holiday period. For example, if you place an order on Saturday or Sunday, it will be processed on Monday (excludes bank holidays).
Unfortunately we do not ship to areas outside of the UK.
If you/selected recipient, is not at home to accept delivery, our couriers will try deliver twice, leave the order with your neighbour/s or ask you to collect from the courier depot (cards will be left to acknowledge and instruct in any of these cases). Please note that orders may be shipped in multiple boxes, so please be aware of how many boxes you are signing for before accepting the delivery.
HELP US HELP YOU
When processing your order please supply the mobile number of the recipient so you can best track your order. This will help the courier to find you should you not be in or in the case of remote and hard to find addresses. Please also add any delivery requirements/requests in the relevant section when processing your order.
HALF HITCH GIN RETURNS
On the very rare occasions when a breakage occurs or goods are faulty, we will happily offer a replacement or a credit on the return of the items in question. We must be notified of such within 3 working days and the goods returned within a further 7 days. We may require further information from you regarding where the goods may be collected from, if different from the original delivery address, and they may be picked up from a particular, agreed place. For example, you may leave the goods in a porch or with a neighbour for collection. Claims and details for these are required by post or email.
NEED MORE HELP?
Should you require further information regarding our delivery options, please contact us on +44 (0) 20 3096 3027 during our UK office working hours of 9.00am to 5.00pm, Monday to Friday. Alternatively, email us at firstname.lastname@example.org with your query or concern and we will respond as soon as possible. We suggest you leave your telephone number for further expediency of any request.